Privacy Policy
Effective Date: 9 July 2026
At Little Tree Echuca, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and disclose your personal information when you interact with us, visit our website or book one of our programs.
Information We Collect
Depending on how you interact with Little Tree, we may collect:
Your name, email address, phone number and postal address.
Your child's name and age (where relevant to a booking).
Emergency contact details.
Medical information, allergies or accessibility requirements that are necessary to support safe participation.
Payment information (payments are processed securely through third-party payment providers and Little Tree does not store your full payment card details).
Booking history and program registrations.
Information you provide through contact forms, emails or social media.
Website usage information collected through cookies and analytics tools.
How We Use Your Information
We collect personal information to:
Process bookings and payments.
Communicate with you about your bookings, programs and events.
Provide safe and appropriate experiences for participants.
Respond to enquiries.
Improve our website, services and customer experience.
Meet our legal and regulatory obligations.
With your consent, we may also send occasional updates about upcoming programs, workshops and events. You can unsubscribe from marketing communications at any time.
Sharing Your Information
We only share personal information where necessary to operate our business. This may include trusted service providers such as:
Our website platform.
Our booking and scheduling system.
Our payment processing providers.
Email and communication platforms.
Professional advisers where required.
These providers only receive the information necessary to perform their services on our behalf.
We may also disclose information where required by Australian law.
Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure.
Information is stored using reputable third-party platforms with appropriate security measures. While we take reasonable precautions, no method of electronic storage or transmission is completely secure.
Cookies
Our website may use cookies and analytics tools to understand how visitors use our website and to improve user experience. You can manage cookie preferences through your web browser settings.
Access and Correction
You may request access to the personal information we hold about you or ask us to correct inaccurate or outdated information.
Children's Privacy
Little Tree collects information relating to children only where it is necessary to provide our programs safely and effectively. This information is collected from a parent or legal guardian and is handled with appropriate care and confidentiality.
Photography
With your permission, photographs or videos may be taken during Little Tree programs for promotional purposes. Consent is requested during registration, and you may withdraw your consent at any time.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Little Tree
Email: littletreeechuca@gmail.com
Website: www.littletreeechuca.com.au